Terms of Service

Last updated: January 2026

1. Introduction

Welcome to the EMPAI Readiness Assessment platform ("Service"), provided by Xcession Limited ("we", "our", or "us"). By accessing or using our Service, you agree to be bound by these Terms of Service ("Terms").

Please read these Terms carefully before using the Service. If you do not agree to these Terms, you may not access or use the Service.

2. Service Description

EMPAI Readiness Assessment is an AI readiness assessment tool designed to help organisations evaluate their preparedness for AI adoption. The Service provides:

  • Structured assessments across six maturity pillars
  • AI-generated analysis and recommendations
  • Maturity scoring and benchmarking
  • PDF reports summarising assessment findings

3. User Obligations

By using the Service, you agree to:

  • Provide accurate and complete information during registration
  • Maintain the confidentiality of your account credentials
  • Use the Service only for lawful purposes
  • Not attempt to interfere with or disrupt the Service
  • Not use automated systems to access the Service without permission
  • Comply with all applicable laws and regulations

4. Data Processing and Privacy

We process personal data in accordance with UK GDPR and the Data Protection Act 2018. Your assessment responses and personal information are processed to:

  • Provide the assessment service
  • Generate personalised reports and recommendations
  • Improve our AI models and service quality
  • Communicate with you about your account and assessments

For detailed information about how we handle your data, please see our Privacy Policy.

5. Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, and software, are owned by Xcession Limited or its licensors and are protected by intellectual property laws.

You retain ownership of any data you submit through the Service. By using the Service, you grant us a limited licence to process your data solely for the purpose of providing the Service.

AI-generated content in reports is provided under licence for your internal business use. You may share reports within your organisation but may not resell or commercially distribute them.

6. Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free.

AI-generated recommendations are advisory in nature and should not be considered as professional advice. You are responsible for making your own decisions based on the assessment results.

To the fullest extent permitted by law, Xcession Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

7. Account Termination

You may terminate your account at any time by contacting us. We may suspend or terminate your access to the Service if you violate these Terms or if required by law.

Upon termination, your right to use the Service will cease immediately. We will retain and delete your data in accordance with our Privacy Policy and data retention policies.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the Service after any changes indicates your acceptance of the new Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Xcession Limited

Email: legal@xcession.co.uk